United Kingdom Car Rentals

Everything was great and the staff were super friendly. The only small downside is that I couldn’t earn any loyalty points with the rental company.

Absolutely loved the whole experience.

Really great car rental experience.

Everything went smoothly, no pushy sales at all.

Overall it was pretty good, but the car they recommended was £15 more per day, which felt a bit pricey.

The wait in line was really long.

Big, well-known European chain, so you don’t really need to worry about getting scammed. Of course they’ll try to upsell you, just stay rational with your spending.

Brand-new car with just 1,400 miles, and the space was more than enough for just me driving.

Overall the service was pretty good.

The car they gave us was basically brand new—only 201 miles on it. Super clean and really smooth to drive.

When I picked up the car there were a few issues, but they handled it and swapped me into another vehicle.

Overall a pretty good experience.

This was my second time renting from this company because my first experience was great, so I came back. I originally booked a Yaris, but when I picked up the car they gave me a Nissan JUKE instead. You could call it a small upgrade, but honestly it didn’t feel like a great deal. The fuel consumption was around 6.5L/100km, which is not terrible and probably better than many cars, but compared with the MG3 I rented from them last time—under 4L/100km—it’s a big difference. If you rent from them, I’d recommend asking for a hybrid in the same class when you pick up the car; the fuel economy will really surprise you. Another big plus is their fuel policy: if you return the car with less fuel, they only charge £1 per litre—yes, just £1, with no extra fees. Really good value for money.

Super happy with the whole experience – the staff were really friendly, communication was smooth, and both pickup and drop-off were super efficient.

Super professional rental company and really easy to pick up the car at the airport.

Overall the rental went pretty smoothly. Just be aware the staff will try to upsell you insurance without really pointing it out, so make sure you double-check the prices before confirming anything. We booked two identical cars—one of them was brand new but kept showing a low engine oil warning. After calling QEEQ, they arranged for us to get a liter of oil topped up for free at another city location. Later we realized our London inbound and outbound flights were from different airports and had to change the drop-off location. QEEQ handled it well and the service stayed great. They’re still my first choice for overseas car rentals.

Staff were friendly and explained everything clearly.

Professional and efficient—this is my second time renting with them.

Really friendly and helpful staff.

Super convenient and fast, and they even upgraded my car.

Overall pretty happy with the rental.

They gave us a really nice upgrade on the car, which was a great surprise.

Super satisfied with everything from this rental company.

Overall the rental company was pretty good. They do a really thorough inspection when you return the car, so I’m glad I took photos when I picked it up – that really helped avoid any disputes.

This company is fantastic. Service was excellent, and the best part is they refunded my deposit the very next day—even before I’d actually paid my traffic ticket. That really shows how trustworthy this rental company is.

Super satisfied with the whole experience.

This company really sets the benchmark for the whole industry.

The car was in great condition, and the staff at the counter were warm and professional.

Absolutely fantastic.

Europcar Heathrow branch (accessible by shuttle bus).

Car was ideal for our needs and exceeded expectation

Extremely satisfied.

Super satisfied, big shoutout to the car rental company!

Very efficient.

The staff were very patient, and I was able to rent a car smoothly even without the original documents. Changing the drop-off location midway was also super easy. Extremely satisfied!

The rental company is quite good, with friendly service. They offered a routine insurance upgrade promotion, but after declining, they didn't insist. The car return process was fairly quick—overall, not bad.

Overall service was good, and the car pickup was quick. However, they kept pushing insurance sales, and I couldn't resist spending an extra 3,000 yuan on insurance, which I regret.

Europcar has a large area with no need to queue, and the efficiency is very high.

However, they promote insurance and vehicle upgrades and sometimes add services without consulting.

Edinburgh Airport is relatively easy to locate. The staff had a bit of an accent, but it didn't affect communication. The only issue is that inspecting the car at night can be challenging.

Efficient and clear explanations.

I previously heard that many car rental companies in the UK use tricks, but this one was quite good. Although they did mention once or twice about upgrading to a more expensive car or adding insurance, once I firmly declined, there was no further pushing. This level is understandable. Overall, everything went smoothly.

The service attitude was acceptable, but the vehicle's condition was not good. The engine oil warning light was on when picking up the car, indicating low oil levels. I had to buy and add oil at a gas station myself. During driving, the wheels often slipped, and the vehicle felt unstable.

I must write a detailed review for this perfect car rental experience! This time, I rented a Citroën SUV and discovered it had only been driven for over 7,000 kilometers—it was practically a brand-new car! The interior and exterior were spotless, as if it had just rolled out of the showroom, instantly boosting my impression of the store. Once I hit the road, the car's performance completely won me over—quick and responsive power, solid and stable handling, and a chassis that absorbed shocks with a refined feel, far exceeding my prior perceptions of the Citroën brand. Honestly, this rental experience made me rethink the brand, with driving quality so impressive that it even sparked thoughts of buying one myself! Beyond the vehicle, the store’s service was professional and efficient; the pick-up and drop-off process was smooth, and the staff were friendly. This experience taught me that a quality car rental company can not only provide convenience but also deliver delightful surprises. Absolutely five stars—if I ever need to rent a car again, I’ll definitely choose this place!

The process was simple and convenient.

Excellent experience, very efficient return process.

The waiting time for Avis car rental in Birmingham was acceptable, much shorter than Alamo in Heathrow.

The service attitude was excellent. Although I waited for over half an hour to pick up the car, they washed it beforehand. I originally booked a Peugeot 2008 but received a Peugeot 408. Returned the car at night during heavy rain, and the staff were very efficient and had a great attitude!

Provided a free upgrade to a better model, very good.

Overall, there were no major issues, but make sure to double-check the charges during payment as sometimes they can be confusing.