Australia Car Rentals

Super satisfied with the whole experience.

The staff at the rental place stepped away for a bit, so no one was answering the phone and I couldn’t get through to the shuttle either. After I chased it up they came back in time though. The pickup itself went fine overall, so I’d still rate the experience positively.

Service from this company was really good—no annoying upselling, just smooth and efficient from start to finish!

Smooth, quick and really efficient.

Everything was excellent from start to finish.

Really good

Super fast pickup and the car was practically brand new.

Everything went really smoothly. It’s right across from the airport with barely any line, and the car pickup is just in the parking lot next to the office. The paperwork was quick and easy, the staff explained everything clearly, and the instructions on the platform for returning the car were very straightforward.

Really good – staff were super friendly and helpful.

Pretty good overall, the rental company seemed quite reliable and took things seriously.

Everything went super smoothly from start to finish…

Overall it went pretty smoothly, but you really need to pay close attention to the pickup time. If you’re going to be late, especially by a lot, it’s best to call ahead and let them know. Otherwise, if you pick up the car the next day, they’ll charge you based on a new daily rate, which can end up being quite a bit higher.

Very satisfied

Super satisfied.

There were a few issues at first, but they were sorted out in the end.

It was okay, nothing special.

Once you walk out of the exit and turn right, it’s really easy to find.

Easy to find and not crowded.

Super satisfied with everything.

Really happy with the car and service from Europcar.

Great car, super clean, felt almost brand new.

Traveled with the whole family and Jucy was just fantastic. The diesel car had plenty of power, was really fuel‑efficient, and overall the experience was excellent.

Overall great service and very pleasant communication, everything was handled really efficiently.

Staff were friendly and helpful, but the instructions on how to use the car were very brief and not very detailed. The line was a bit long too—we waited about 30 minutes—but overall the experience was still okay.

Pretty good overall.

International chains like this really feel trustworthy.

The airport is really small, so all the rental companies are grouped together and you just pick up the car from the parking lot right outside the terminal. Super quick and convenient.

QEEQ is a great platform—simple, efficient, and hassle‑free.

Everything went smoothly, both pickup and return were really convenient.

Overall the service was great. The Black guy at the counter was really friendly and talked me into getting full coverage. Since I only drove in the city and parked in a garage at night, it felt a bit unnecessary and I ended up paying an extra 200 bucks. When we returned the car, one of the older staff noticed we’d left our bag at their office and personally drove us back to pick it up, then took us to the airport again. Their attitude was amazingly good.

No upselling, no hidden charges, just wish they’d mentioned that the car I wanted wasn’t actually available.

Pretty satisfied overall

Pretty convenient overall.

Everything went really smoothly.

The rental company was easy to find and once I showed them the pickup slip, the paperwork was done really quickly. The only downside was I couldn’t get the exact car model I’d booked – this seems to happen a lot. It’d be great if they could actually provide the model you reserve in advance.

Pickup was really fast and they didn’t push any extra insurance at all.

Super satisfied—the car was in great condition, connecting my phone was easy, and the turn signal was on the left side just like back home, so it felt really user‑friendly.

Front desk staff were super helpful and patient, walking us through every term one by one. Since our English isn’t great, they even typed everything out in both Chinese and English on the computer, which made communication so much easier.

Pick-up and return were super smooth, the car was almost brand new—a Mazda 3 with a heads-up display—and the rental company was straightforward with no nonsense. The online pre-check-in was really handy.

Pick-up and return were both really quick.

No hidden fees, no sneaky upsells at all.

Paid extra to upgrade the car class, and the Avis guy didn’t even charge a deposit or add-on driver fee—really appreciated that.

Super professional service.

It was my first time driving a right-hand-drive car so I was a bit uncomfortable at the beginning, but the car was super smart with all kinds of assist features—lane keeping, blind spot/lane change alerts, adaptive speed limit, etc. It really reduced the chance of an accident and made city driving feel easy and under control. Loved it!

Very satisfied

Fair pricing, and the whole process was simple with easy pick-up and drop-off.

Would definitely recommend booking with this company.

Overall pretty good, but I still haven’t received my deposit back yet.

Pretty good overall.

Saw this deal on QEEQ and originally wanted a Toyota Corolla, but at the counter they gave us a Subaru Crosstrek instead. Drove over 600 km on the Great Ocean Road, even went on some muddy roads, and it handled really well, so we didn’t bother insisting on the Corolla anymore. The whole trip went smoothly with nothing to complain about.