Australia Car Rentals

Called the rental company right after landing and they came to pick us up really quickly. The office is very close to the airport. The car was in great condition, less than 20,000 km on it, and it was clean and tidy.

Acceptable overall.

Super attentive service. There weren’t many people when I picked up the car, and once I finished the paperwork they handed me the keys right away.

They gave us a Honda CR-V and the space was huge, we were really happy with it.

Very satisfied.

Really good experience, they were super patient and helpful.

Please double check with the customer before releasing the car. Otherwise they will talk something different.

Super satisfied with the whole experience.

Super quick process, really happy with the service.

It was okay overall.

The driver who picked us up at the airport was super friendly, kept telling us about Sydney’s local culture and must-visit spots, and even helped carry all our luggage. The whole experience felt really comfortable and welcoming.

Super satisfied, I’ll definitely book with them again next time.

Got a practically brand-new car with only 8 km on it for an amazingly low price.

Everything was great.

The pickup counter at the airport was really easy to find – clear signs, right inside the terminal near the exit, and not far to walk. Check-in paperwork was straightforward. We returned the car in downtown Sydney and that was also easy to locate, with clear directions and signs. Parking the car and pulling into the bay was smooth, the return process was simple, and the staff were friendly and attentive. Very satisfied with the service.

Very satisfied, the process was super fast.

Very satisfied with the rental company.

Super easy to communicate in both Chinese and English, the staff were really friendly and answered every question I had.

Everything with the rental went smoothly from start to finish.

They gave us a free upgrade and the return process was super smooth.

Service was great – they proactively suggested changing our return time to get better value for money.

Great experience overall—they walked me through all the little details and even explained the fuel options and pump numbers very clearly.

The car was in great shape, practically brand new. It was a big SUV that fit all 5 of us comfortably, and the diesel engine was surprisingly fuel-efficient.

They even gave us a free upgrade on the car, which was awesome.

Pretty good overall, especially for my first time using them.

The car was basically brand new and really smooth to drive.

Got there around 11am and I was the only customer, so no waiting at all. They upgraded me to a higher-class car, no hard selling, and the staff were really friendly.

It was okay overall, nothing particularly good or bad, just pretty average.

Super happy with the whole experience.

We had an amazing experience with this SUV we booked through QEEQ! Picking up at Hobart Airport was super smooth—the staff were really friendly and professional. The car was spotless inside and very roomy, easily fitting four people plus all our luggage. It handled Hobart’s mountain roads like a champ too—climbs were effortless, fuel consumption was great, and it felt stable but still had plenty of power. Returning the car was just as easy and completely stress-free. Overall we were very happy with the whole rental, and the new-user discount was a sweet bonus. Highly recommended!

Picked up and dropped off with Europcar right at the airport, super convenient since we’d booked in advance. They do block a 500 deposit on your card, which they say will be released after you return the car. I’ve just dropped it off, so now I’ll see how fast the refund comes through.

Pretty good overall — communication was smooth, the car was in great condition and really clean.

Service and attitude were absolutely excellent.

It was okay overall.

Very satisfied

Pretty good overall.

Regular updates before pickup day gave comfort that all was under control. Alpha staff were polite and efficient.

Very efficient and straightforward, and the car was quite new with just over 20,000 km on it.

Great service and the car was really new.

They still tried to upsell the super insurance, but we decided to pay a bit extra so we wouldn’t have the $1,000 rental deposit tied up on our card and could add an extra driver. If we’d known this in advance, we wouldn’t have bought the super insurance online and would’ve just added it at the counter to avoid paying twice. The deposit amount is high and the hold lasts for a long time.

Service attitude and efficiency were absolutely flawless.

When I picked up the veh, there was additional to be paid. QEEQ quoted approx $160 for the hire, but Avis wouldn't accept that and wanted over $200 for the hire, which I had to pay before I could take the car. When I queried this with QEEQ, I was told to pay and they would investigate later. If I had been using cash I would not have been able to pay the difference and would have been stranded at the airport.

Very professional and courteous

Very satisfied.

Pretty good.

There's a service desk at the airport, but it doesn't handle operations. You need to take a shuttle to another service garage to complete the process. Luckily, the procedures were quick.

Super easy process! Got full insurance, sorted the paperwork, and drove off without any hassle.

They were ok. It was disappointing that they didn’t have any spare USB cable and suggested I go buy one

Good value for money. However o ly 100km/day then 0.25cents/km. Which my mistake, i did not read prior to paying. I would have preferred unlimited mileage.

Extremely satisfied! The pickup and return location is super close to the airport terminal, just a short walk away. The staff were incredibly efficient—an unforgettable trip!