We book through your website. Went there at ten am. No car. Wait 1 hr the car S ram came back. Notified to wait around 2-3 hrs. Seriously? The hertz reps said would call us. Never happened. So never pick up the car Rental.
The service was excellent. Last time, the car broke down on the road, leading to a lengthy process involving towing and replacing the vehicle, which delayed everything. I requested a car in better condition, and the lovely lady immediately provided a brand-new car with just 3 miles on it. I almost wanted to give her a kiss.
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Cecilia Liem
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