Although it's a small airport, the staff were very friendly. Picking up the car was convenient; they even warmed up the car for us in the freezing weather. To return the car, just drop the key in the box.
We picked up the car at Kiruna Airport in Sweden. The rental office is inside the airport, very close and convenient. The pickup area is just 50 meters from the terminal.
The guy in Kiruna was pretty laid-back, handling things one step at a time in an orderly manner. The self-service car return was impressive. They initially downgraded the car because my luggage didn't fit, but then they upgraded my model for free, which was great.
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Valentina Bethune
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