CAR RENTAL REVIEWS ON THRIFTY IN SAN DIEGO

Good

Satisfied

She told me to pick any car in the row and mentioned a Nissan. That’s what I took. A bit more clarity needs to be involved if I am going to be upcharged by simply getting into wrong car in the row.

Waited over two hours to pick up my rental. The line was long and was not moving for hours because they were understaffed.

Price for the rental was great! Easy process to book.

Initial quote by TRIP = $66.46 Secondary quote by Thrifty = ~$135 Secondary quote by Thrifty = $89.52 Even I was not satisfied with the additional charges, I accepted the fee for the urgency of the trip I had scheduled. What is the procedure in this case?

great staff

At the store, they directly asked us to pay to upgrade to a larger model, claiming the space was small. However, we insisted on seeing the car first. In the end, the model we rented had plenty of space for our luggage.

Good

Fast and convenient, professional service.

Like: The car was suitable for our need.
Dislike: None.

Long waiting time in line.

Das Auto lief perfekt. War extrem zufrieden da ich sehr viel gefahren bin. Top Wagen für die Ferien.

Buchung hat alles soweit geklappt wie erwartet. Leider war der Cabrio Camaro nicht zu haben aber der Cabrio mustang war super.

料金も安く使い勝手が良いです。

お手頃な車を見つけやすく便利です。

The credit card didn't go through the first time. They reluctantly tried again, but still, it didn't go through. They insisted it was the credit card company's issue. After calling the credit card company, there were no issues on their end. Finally, after insisting, they switched to another counter, and it worked without problems.

The waiting time was too long, over three hours, and the reserved car was not ready upon our turn. We were also persuaded to purchase a full tank of fuel.

Long queues, staff were rude and very impatient.

Avoid them! Way to pushy trying to get you to purchase add-on's and she even tried to get me to take a bigger car. There was only me, so why on earth she thought I'd need a bigger one was beyond me.

The service is average.

The check engine light came on during normal use, and we had to switch cars on the night of June 25th. This severely affected our trip, and we were very dissatisfied. Additionally, when documenting the car's condition, it was recorded with less than a quarter tank of gas. We inquired about the fuel charges, but the inspector did not inform us about the costs, otherwise we would have refueled immediately. Therefore, I am filing a complaint regarding the additional $69 charge.

Pretty good.