CAR RENTAL REVIEWS ON THRIFTY IN DARLING HARBOUR

Overall satisfied, but they spent a long time promoting insurance at the counter.

Satisfied. The store is easy to find, the staff is enthusiastic, and they explained every possible detail clearly. There are no hidden or mandatory charges, and the billing details were honestly disclosed.

Pretty satisfied. However, during the car return, the staff mentioned that the car was a bit dirty and demanded a 200 AUD cleaning fee.

It's okay, but the reserved car model was unavailable, and the replacement car wasn't as good as the reserved one.

Satisfactory

The service is patient and enthusiastic.

Very satisfied. I originally booked the cheapest Toyota, but when picking up the car, the staff asked me where I was heading. I mentioned I was going to Wollongong and back, approximately a 200km round trip. They ended up upgrading me to a high-end electric vehicle for free. No need for gas or charging, and the experience was excellent.

The service process was quick and resolved any issues I encountered.

Satisfied

Very satisfied.

Very satisfied.

The service was patient and thorough, providing guidance on various detailed issues.

Very satisfied

Satisfied

Excellent service.

Satisfied

The service was satisfactory, but I was not happy with the Ford Everest model. I originally booked a Toyota Prado and was given the Everest as a replacement. Although the vehicle is large, its interior space is cramped. The floor near the left foot in the driver's cabin protrudes, making long drives very uncomfortable. Additionally, the Everest uses a diesel engine, which provides adequate power for starting off but is noticeably underpowered on the highway. Accelerating and overtaking with the 2.0 diesel engine is challenging.

Returning the car was extremely easy, just hand over the keys.

Satisfied

Extremely satisfied.