CAR RENTAL REVIEWS ON CIZGI IN ANTALYA

The service is excellent. They promptly inform you about other potential charges, but you can choose not to select them.

When picking up the car, the staff were very patient in walking me through the contract. But since it was a hybrid, when I immediately asked them to show me how to use it and explain the key things to watch out for, their attitude suddenly got a bit impatient. Maybe it was partly the language barrier, but still, I really hope the rental company’s staff can stay patient—after all, we’re the customers.

Everything went really smoothly, super easy from start to finish.

Fast pickup and return process

Local Turkish rental company. Super efficient pickup and drop-off, no annoying upsell at all. Staff were professional and quick—probably because of the language barrier there wasn’t much small talk, they just handled everything properly and let you go.
Car was almost brand new, about 6 months old with 15,000 km on it.
It automatically came with Turkey’s HGS toll system. Even though I didn’t see a sticker near the rearview mirror, it went through all the highways and bridge tolls smoothly. When returning the car, the staff used a handheld device to pull up the toll details, showed everything clearly, confirmed the charges with me, and then charged the card.
Fuel policy wasn’t full-to-full, so you’ll need to plan your refueling a bit.
Our car was an economy Renault Clio, basically the national car in Turkey—you see them everywhere. Very easy to drive and super fuel-efficient. It has Apple CarPlay with wireless connection, so using navigation and playing music is really convenient. The in-car charging port is a USB-A, so bring the right cable (not Type-C).
Space-wise, it’s on the small side, ideal for 2 people. The trunk fits at most two 24-inch suitcases plus maybe two backpacks on the side. If you carry more, you’ll have to put stuff on the back seat. Three people is doable but tight; four people really isn’t a good idea.

Service at the rental company was decent. We arrived late, but the platform still helped contact the rental office and sort everything out so we could pick up the car without issues.

They completely refused to recognize the insurance I’d already bought on QEEQ. The guy said he doesn’t even look at whatever you purchase there and just pulled out their own rules saying I had to pay an extra 40€ for insurance, plus fees for towing, cleaning, etc. It was really late, communication was tough, and the staff barely spoke any English (everything was done through translation apps), so I just paid it instead of arguing. It was basically sign here, sign there, and you’re done—I honestly didn’t fully understand what I was signing. Tip: bring your own phone holder for the car.

Everything else was fine, but they tried to overcharge us for the highway toll at the end and only corrected it when we kept insisting on seeing the bill.

Satisfied with the quick and straightforward service, no tricks involved.

Service is good, but the ability to resolve issues depends on the individual staff.

Really great rental experience, the car was in excellent condition.

Super convenient and really efficient with all the paperwork and processing.

Very smooth, fast, and efficient pick-up and drop-off service. The car condition is excellent. Highly recommend choosing this rental company.

Very good, the pick-up and drop-off process was fast, and the car was very new.

Very smooth process and service was way better than I expected.

Pickup was pretty quick, but the line for returning the car was really long. Be extra careful when you pay the highway tolls at return. The staff quoted me a really high amount and I was sure it shouldn’t be that much, so I asked to see the breakdown. Turns out they’d added at least 200 lira by mistake. Always ask them to show you the detailed charges.

No deposit, no hard selling on extra insurance, no nonsense. Pick-up was straightforward and the car was in great condition.

Really happy with Cindi this time – super efficient, friendly and enthusiastic service, and the paperwork was really simple.

It was fantastic. The car was in great condition. Later, when a tire blew out, they handled it very efficiently when I returned the car.

Both pickup and return were super quick and hassle-free.