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Internet are a rip off company they have charged me money without my permission for an unknown reaso

Reviewed: Wed, Mar 11, 2020
About Interrent: 7.3 /10
The company you provided the rental with (interment) have sent me an unreadable invoice and have charged me an additional £50 to my credit card without my permission, after they had cleared my rental and said there would be no further charge. The email address from which they sent the invoice is a no reply address so I cannot even reply. This is totally unacceptable and to take additional money without my agreement is fraudulent.
About QEEQ: 7.0 /10
Economy | Renault Clio or similar

Relevant Reviews on Interrent in France

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Compact | Fiat Tipo or similar
Reviewed: Mon, Jun 13, 2022
“Top job.”
About GOLDCAR: 9.0 /10
They had run out of Fiat Tipos so upgraded us to the next size up. This was welcomed as I think we'd have struggled to fit all of our luggage otherwise.
About QEEQ: 10.0 /10
All Good

M.SHAMSUL HAQ

View more >
Small SUV | Opel Mokka or similar
Reviewed: Tue, Oct 8, 2019
About GOLDCAR: 2.0 /10
The lady at the counter of basel MLH Airport was super rude and did not have the car inspire I waited one hour .

T.Jorna

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Compact | Citroen C4 Cactus or similar
Reviewed: Tue, Sep 3, 2019
“We won’t use you again or recommend you”
About GOLDCAR: 2.0 /10
See below. The staff were relentless in giving the hard sell for extra more expensive insurance to the point of harassment and threats about financial loss. On returning the car the same staff then refused to speak English

View more >
Economy | Peugeot 208 or similar
Reviewed: Mon, Aug 5, 2019
“Horrible”
About GOLDCAR: 4.0 /10
¡Horrible! Había alquilado un coche por unos 60€ por un día y cuando llegué a la oficina me hicieron pagar otros 61€ porque decían que mi tarjeta no funcionaba para el depósito del coche (que eran como 1500€) cuando sí que funcionaba, cosa que comprobé en el banco y SI que funcionaba aunque el personal de la oficina de Goldcar me dijo que no por lo que tuve que pagar por el seguro a todo riesgo cuando yo no quería ese seguro. Me gustaría además saber donde puedo presentar una queja por ello.

A.Rees

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Mini | Renault Twingo 2 Doors or similar
Reviewed: Tue, Jun 11, 2019
“Nothing wrong with the car, but disgusted with the bully boy tactics of goldcar”
About GOLDCAR: 8.7 /10
I think it’s a really vile practice of goldcar to force you to buy their insurance online (there’s no other way to secure the booking online) then brazenly declare when you go to collect the car that the insurance you HAVE to buy is useless and will not cover you. I picked their cheapest cover and just bought my own (for about £12) but you could see the disappointment on the lady’s face when she couldn’t extort an extra £100 from me. If they’re going to use such money grubbing tactics why not just charge more for the rental? They really should be taken to court. I’m also still waiting for my credit card refund.

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