Internet are a rip off company they have charged me money without my permission for an unknown reaso

I always choose Golden car when it is possible because good price for services. Once you learn their rules they are pretty decent company.

Smooth process and really enjoy "rebook" feature once the price goes down.

Just what I expected , easy to find.

Was a little confused re description of pick up- stated airport but called it Goldcar downtown- a little confusing

The person I dealt with at the airport counter was exceptional, as was able to speak both English and Italian, very pleasant and efficient

No issues

En tant que précédent utilisateur du service, les explications sur les conditions de location sont trop longues. Pourquoi ne pas être reconnu comme un client quand on a déjà utilisé le service ?

réservation très facile, juste il serait nécessaire de mieux indiquer le loueur final et sa situation dans l’aéroport. Si j'avais suivi les indications GPS données dans le mail, je me serai retrouvé à 10 km du hall d'arrivée de l'aéroport

The worst experience I never had in my life during 40 years of intensive business trip as a CEO. To be fair, I had the opportunity to work with GOLDCAR and it was okay, so I donl;t want to blame GOLDCAR. But my last experience was with an agent named AMAL. It was terrible experience, she forced me to subscribe to extra insurance that I don't need (My car insurance in the US covers my rental cars and I have an extra insurance with my AMEX). She threatened me not to give me a car and when I started calling Easyrentcars she decided to give me the car that already paid for and then she threatened to blacklist me with the support of her colleague (I don't remember his name). Guys, avoid to deal with this lady, she is arrogate, no experience ... she is terrible!... pick another agent.

So far, I have been using Easyrentcars service several time and I have been satisfied every single time. The App is simple, easy to use, straight forward and no strings attached!! Very happy with Easyrentcars service.