Europcar HOBART AIRPORT Review: Pickup/Drop-off Excellent, Cleanliness Very good, Customer Service Ver......

P.Awasthi

Australia

Reviewed: Tue, Mar 10, 2020

About Europcar: 9.3 /10

Europcar charged us additional $43 for additional driver which wasnt mentioned when we booked. We took insurance from Easyrentalcars which Europcar stated we need another from them because excess of $7900 is charged in any case. No clarity in the process. Rest it was easy online and got a nice Car

About QEEQ: 10.0 /10

Mini Van | Kia Carnival 8 Seats or similar

1 days rental

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Lewis Bartholomew

Australia

1 days rental

Reviewed: Mon, Nov 5, 2018

About Europcar: 2.0 /10

Franklin Hoover

Australia

1 days rental

Reviewed: Sat, Oct 27, 2018

About Europcar: 10.0 /10

The staff didn't push for insurance; they simply asked if I had already purchased it. Once I confirmed, they quickly completed the paperwork.

About QEEQ: 10.0 /10

S.Chatterjee

Australia

1 days rental

Economy | Kia Rio or similar

Reviewed: Fri, Feb 28, 2020

About Europcar: 8.7 /10

Instead of Kia, we were given a Suzuki Swift GL, which has a very low wheelbase, causing bumpy scraping in the many speed breakers around Hobart. The complimentary GPS was very useful, though we had our own, which we didn't had to use.

About QEEQ: 8.0 /10

Good service as usual, our 4th hiring in the last 12 months.

Australia

1 days rental

Economy | Kia Rio or similar

Reviewed: Fri, Jan 10, 2020

“Excellent value and customer service”

About Europcar: 10.0 /10

No queue at counter to pick up, so process was smooth. They gave me a free upgrade to a small SUV. Staff in car park so drop off very easy

About QEEQ: 10.0 /10

It was much cheaper than booking direct. All went smoothly, didn’t even need to show e voucher at pick up

Australia

1 days rental

Intermediate | Toyota Corolla or similar

Reviewed: Thu, Sep 5, 2019

“Splendid”

About Europcar: 9.0 /10

They upgraded the car to Mitusbishi SUV, which is so spacious and easier to drive. I am sorry that the staff at the pick-up counter didn't tell where to return the car at Launceston Airport.

About QEEQ: 10.0 /10

I didn't know what to do when Europcar told us to bring a proof of the company as the rate was a special one for dedicated companies. The staff of Easyrentcars helped me to solve the problem. Their reply was always prompt!

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