安心

Friendly communication and excellent service

National staff is really helpful. They provide the car the same as describe in the booking detail. The car is clean, fully functional. Recommend National.

My booking stated that the insurance coverage is already comprehensive. However, at pick up time at DMK; I was told that it was not the case. So, I was "force" to buy extra insurance coverage. Therefore, it turns out to be a much higher rental cost. So, look into the extra insurance issues and if there is a way for me to get a refund. PLEASE DO IT ?

Not much problem with booking. As for others, I think its just marketing .

Staff was very friendly and guided us the place to refill our petrol as well as checking the vehicle with us again to ensure the car is in good condition before passing to us.

Need to improve counter services

nope....