Staff very nice,,Car was new and clean

I rented a Honda City. The picture showed a sedan, but I received a hatchback. I asked the staff about this, and they said the engine model was the same, etc. Since my husband and I could fit our two large suitcases and the space was roomy enough, I didn't pursue it further.

Counters were inside the domestic terminal arrival hall. We arrived from the international terminal, had to drag our luggage to the next terminal, and because airport security didn't allow us in through the domestic arrival entrance, had to then go up to the departure entrance, pass airport security scanning, take the lift down to the arrival hall. This was really inconvenient. On returning the car, it was another round of walking all the way to the international departure hall.

Counter is at the domestic terminal, need to walk a distance from international arrival hall to that terminal. And need to pass through another security check. Able to locate it thanks to the tourist information counter. Overall is service n car condition is ok.

Fast and easy booking.

Please call Chic as they are in domestic arrivals which is like 5 mins walk from international arrivals. They will walk you through to counter. Car rental has 110k miles so it was knackered but worked well along with air con in excruciatingly hot Phuket.

Easy affordable, will use again.

Counter staff were not sure of the insurance cover chosen by the customer, this occurred with myself and the customer being served next to me.