Very happy! Service was excellent, and picking up and returning the car was easy. Last year in the USA, the rental car company forced me to rent a GPS and downgraded my car to push their insurance, making me wait from 11 PM to 4 AM. In Australia, this rental company provided great service, upgraded my car when my booked model wasn't available, and didn't pressure me to buy insurance. I will definitely rent from this company for future international trips and recommend my driving friends to do the same.
“It was a little difficult for me to communicate with the staff because my English is not so good .”
About Thrifty:9.0/10
The staff member who took care of me was really nice, but I had some difficulty in understanding her explanation. If you had the explanation written in Japanese, it would be easier.
About QEEQ:10.0/10
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Customer Service
Easy and great
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