Ecovia is a rip-off rental company

Very satisfied

The counter was right at the airport and we found it quickly. The lady at the counter was uncomfortable, spoken in silence, and could not understand. In the end I got a completely different car than I had booked. Instead of picking up the car we also found quickly. The car was a little dusty inside but otherwise okay.

The customer servise was excelent.

Car location address and phone number was not showing booking receipt plus extra money insurance $190.00 Europe.

You really need to make it clearer where the location is. I went to the main rental area which was wrong. I also found it very difficult to find the location upon returning. Finally, the car took CNG, and it was difficult to find a service station providing this. All of the above points could be easily provided on one piece of paper when collecting the car. Otherwise a good car, and clean. Nice customer service too.

Had to wait for a very long time to pick up, at the desk and then again in the car pound. In all, over 2 hours. Wasn't allocated the car we had booked. Given a larger car, which we did not want. This was more difficult to manoeuvre on narrow roads and used more fuel, so cost us money.