Ecovia is a rip-off rental company

Recommend better models based on your actual car usage.

I was upgraded with an Oprl Corsa 1.2 and was nice to drive.

We thought that we are getting a fiat 500 but the lady from the counter advised us to take a Kia picanto so as it is better equiped and has a much lower risk of being stolen. That was a funny and scary proposal at the same time. All good.

Very helpfull customer service.

1. Ecovia provide the car with half fuel tank, but did not mention it in a document. I was not able to identify this on pick up, since the dash board has 2 fuel meters: CNG and Gas, I was lookin on the Gas, not being aware of the 2d. I've sent an email, requesting to confirm this done by intention, few days later to both central and pick-up (Bergamo airport) office, but got no reply. Have remind them 2 time more, got no reply. They eventually replied right after my car was returned, but did not relate to my question at all. Finally, I requested to refund me for half tank, as I returned the car, but there was no refund. 2. Ecovia provide me with a car with CNG fule, which was highly uncomfortable to find a fule station for it. On counter they said they have only this kind of car.

Car was almost new in perfect condition. Location wasn't obviously a car hire as looked like parking and car wash from outside. At pick up they tried hard to sell unnecessary extra insurance but I think all car hire places do this.

Booking process was simple enough and included all required cover. I just bought excess insurance on top.