Sao Miguel easier to drive

It was all very good except for the 10 euro paid on collection for cleaning. I don't remember there being any mention of it before. The overall price would still have been extremely good but little hidden charges are so annoying and disappointing. There was a large scratch under the front of the car. This was not marked on the existing damage sheet. However, it turned out they did have a record of the damage, so that was OK but a worry for a while.

Engine of the car was too weak for steep roads, only first gear then driving roads more than 10 % . No windscreen washing liquid.

Everything OK.

I had to rebook my car during my trip to fit my schedule. I was required to print my voucher. I emailed customer service saying I did not have access to a printer. They told me to find one. I had to search the town in Sau Miguel to find one. Printing is not always possible.

Ilha Verde exceeded expectations. No waiting anywhere in the process. Pleasant, communicative employees. A near new vehicle in excellent condition. Most of their vehicles looked comparable.

Easyrentcars saved me a lot of money compared to all the rental offers I found on my regular web sites. The most wonderful piece of the puzzle was the CDW with zero excess for a reasonable price - roughly $5 per day for five days - versus rip off numbers like $80 for five days on other sites. A fair price for peace of mind. A huge plus for me. Thank you.

We did have to wait in a long line to pick up the car.

We needed to switch drivers and if we had booked directly with Ilha Verde we could have done that without an additional charge.