Sao Miguel easier to drive

We were very pleased with the car and the rental price. One suggestion I would make would be to eliminate the charge for cleaning. When we got the car we were told there would be a 11 euro charge to clean the car but we would get this back if we cleaned the car ourselves. My husband hand washed the car plus we took it through a car wash and vacuumed the inside and wiped down all the surfaces. When we returned the car we were told it was not clean enough. We challenged this and after much discussion were credited our 11 euros. I think this is not a good process. I want to affirm that we were very happy with the car during our stay and the staff were very courteous and helpful.

The car was terribly noisy when acting on brakes and turning both sides.

Ilha Verde exceeded expectations. No waiting anywhere in the process. Pleasant, communicative employees. A near new vehicle in excellent condition. Most of their vehicles looked comparable.

Easyrentcars saved me a lot of money compared to all the rental offers I found on my regular web sites. The most wonderful piece of the puzzle was the CDW with zero excess for a reasonable price - roughly $5 per day for five days - versus rip off numbers like $80 for five days on other sites. A fair price for peace of mind. A huge plus for me. Thank you.

We did have to wait in a long line to pick up the car.

We needed to switch drivers and if we had booked directly with Ilha Verde we could have done that without an additional charge.

Car was in poor condition.