Only one staff member, very slow

The rental company's attitude was acceptable.

Counter Staff was rude and utterly unprofessional. New terms and conditions were introduced and, to be precise, imposed at pick up (e.g. while 300/500 deposit was agreed in the booking made online, 1100 were held at pick up, not to mention other airport and operations fees not disclosed at booking stage). They also tried to sell an additional insurance policy of Eur 200+ - despite I made clear that I had already bought total coverage ("0 waiver") at booking stage. Needless to say, first and last time I rent from this company.

Dans l'incompréhension complète qu'une entreprise puisse pousser ses hôtesses menacent les clients pour leur faire peur et les forcer à prendre l'assurance. "Il vous arrivera forcément quelque-chose" "Vous êtes complètement irresponsable, vous avez un bébé quand-même". Interrent, vous ne nous conterez plus jamais parmi vos clients et sachez que notre expérience aura de la portée.

Efficace, merci pour le service. Je vous suggère tout de même de retirer les loueurs de voiture irrespectueux de leurs clients.

Long queue to collect the car and only one lady on the desk so it look a long time, but she was friendly and helpful.