Good job !

Extremely fast, short intervals between car dispatches, drivers help with luggage.

We rented a Tahoe, and the website showed a range of similar cars like the Nissan 4WD. However, Alamo gave us a GMC at pickup. The staff just handed us the keys without letting us choose or explaining why we got a GMC instead. Fortunately, the two GMCs were in good condition. It would have been better if the staff explained the change. The pickup process was quick and convenient, the staff was very friendly, and they didn't try to upsell me insurance or a tank of gas. I am very satisfied with this rental experience.

The rental process was smooth with no waiting. Just filled out the form and submitted it.

Alamo initially intended to charge me over $100 for insurance. I was about to call the QEEQ website for consultation and asked for a written proof. In the end, they waived the fee. The car was in great condition and had only been driven for just over 800 miles.

完全に英語のみだったので受付が不安でしたが、受付の方に上手く対応して貰えました。 そのあとに勝手に車に乗っていってというスタンスだったので、案内もされず乗っていっていいのか戸惑いました。 またホノルル空港からのシャトルバスが何処にあるのか分からず30分程迷いましたが、空港の方がレンタカーシャトルバスの乗る場所を教えて貰い何とか乗れました。