Simple and cheap!

Budget debited my payment card for nearly 400 euro which still hasn’t been returned to my account.

Tires kept loosing air so had to keep filling

It was good

Matthew at the counter was very helpful. We made three separate bookings (which was cheaper than making one continuous booking), and instead of bringing the vehicle back after the first booking, he allowed us to keep the car and do the checkout over the phone. Outstanding customer service.

The lady at the counter in Birmingham Airport wasn't friendly at all, tried to upsell but I had to deny. so she even got more upset. however, I am used to in it as I rent 200 days of a year from different location in the UK and Ireland. hence I am very much aware of their cons and pros.

they are pretty friendly and helpful. only problem is that I still haven't received my Deposit back yet, after 3 days I have inquired about it, they said it could take 30 to 60 days! seems like they are investing my money elsewhere to cash in some more revenue! its a disaster. if that really takes that long Easyrentcars would be out of option on my next rental.

Got given a Skoda Octavia which was OK. The counter staff however, were brusque to the point of being rude, we got told off like school children for a small amount of dirt on the floor carpets. Also, this branch of Budget charged us £100 for an additional driver when another Budget branch in Bristol did not charge my brother in law any extra fee for an additional driver for his rental for this same trip. Overall, I will not book with this branch of Budget again.