Satisfactory resolution to a renting issue with a car rental agency

W.ICTON

Czech Republic

Reviewed: Wed, Jan 15, 2020

About RENT PLUS: 8.7 /10

The experience with Rent Plus was less than satisfactory....they forced us to pay for the rental on pick up despite the fact that we provided a receipt showing payment made in full. They denied our pre-purchase of the full insurance option and were basically rude in our dealings with them.

About QEEQ: 10.0 /10

We communicated our issues with Rent Plus...that we paid for the rental again in order to get the car we reserved...and we were very impressed with Easyrentcars resolution of this issue and the timely credit we received for the added charges.

Economy | Volkswagen Polo or similar

1 days rental

Relevant Reviews on RENT PLUS RENT plus Prague airport

J.Dhingra

Czech Republic

1 days rental

Compact | Volkswagen Golf or similar

Reviewed: Fri, Jan 3, 2020

About RENT PLUS: 10.0 /10

Great car great price

About QEEQ: 10.0 /10

Great site

Richard G

Czech Republic

1 days rental

Mini | Volkswagen up! 4 Seats or similar

Reviewed: Wed, Oct 9, 2019

“Somehow the extra insurance is always hidden !”

About RENT PLUS: 8.3 /10

please put a ICE scrapper in the car !

About QEEQ: 8.0 /10

M.Keshwar

Czech Republic

1 days rental

Full Size Van | Mercedes-Benz Vito or similar

Reviewed: Wed, Sep 11, 2019

“Excellent Staff, car and service, but somethings we did not like at all”

About RENT PLUS: 9.3 /10

We faced one major issue when the ADD BLUE red warning light came on. And we were not aware of this problem. We asked around and googled about it - and wasted a lot of time. We spent 24 Euros, filling the Add Blue - this was not informed and I feel this should not have occurred.

About QEEQ: 8.0 /10

We were not aware that the Zero Access that we bought from your company does not kick in - and that we have to pay for all damages before and then your guys would refund it. I am really not happy about this one. When we pay Zero Access we should not be paying anything at all. This should be seamless for us. Next time we would rather go to Rent Plus rather than you all.

S.Bal

Czech Republic

1 days rental

Mini | Volkswagen up! 4 Seats or similar

Reviewed: Thu, Aug 29, 2019

“The issue waiting time at car rental other companies no massive queue hour wait”

About RENT PLUS: 8.0 /10

Car was new

About QEEQ: 10.0 /10

Czech Republic

1 days rental

Mini | Volkswagen up! 4 Seats or similar

Reviewed: Tue, Mar 26, 2019

“Never again !”

About RENT PLUS: 5.7 /10

2 weeks after my trip, some "admin fees" have been charged on my credit card. However all the fees were supposed to be included when I dropp off the car (tank was full, no dammage etc...)

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Satisfactory resolution to a renting issue with a car rental agency

Relevant Reviews on RENT PLUS RENT plus Prague airport

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