I paid for VW Golf "or similar", but got a Skoda Fabia instead. Service counter insisted this is the same category. I did not had internet yet as I just landed from the flight, so I couldn't verify that.
Later, after I checked it I understood I got downgraded. This is a fraud.
My tip for others: check which Skoda is in your class before you go there, so they won't fraud and downgrade you like happened to me.
The man on the counter was nice, but still in general being fraud made me really mad eventually.
“Vehicle return location was obscure and staff did not want to help beyond sending us round the block”
About RENT PLUS:7.0/10
Return location was poor and staff unhelpful when we found ourselves in the wrong place
About QEEQ:7.0/10
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Customer Service
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