Good value

Overall, I am very satisfied. When picking up the car, I told the staff that I had already purchased full insurance domestically. After receiving the contract, I noticed there was an additional daily insurance fee of 28 RMB. Since the amount was small and I had originally booked a Tiguan but was given a BMW X1, I decided to accept it. When returning the car, the staff inspected it briefly and said I was good to go, which was very smooth. The car rental company covered all highway tolls and a ferry fee, and I only paid for one ferry expense. For parking, I generally used parking lots. One common issue with car rentals in Denmark is the lack of spare tires. If a tire were to break during the trip, calling for roadside assistance could delay the journey. Luckily, my trip went smoothly as I had prayed for. I drove a total of 1,900 kilometers, and it was a wonderful experience overall. I'll definitely do this again next time.

The service was excellent. When they saw I was having trouble finding the car, they drove it over to me.

The rental and return guy was very handsome, efficient, and provided detailed explanations. For ETC, we recommend following his advice to rent one. In Denmark, Sweden, and Norway, there are many automatic tolls. Without ETC, you'll have to avoid toll roads entirely.

The store was easy to find, but it took a whole hour to finally give me the car! I saw the bad reviews and didn't want to use them, but went ahead because it was cheaper. I deeply regret it. All my time was wasted on this! I asked every 10 minutes, and the only answer I got was to keep waiting. When it had been delayed for 40 minutes, I asked if there was any compensation for the delay. Guess what they said? Oh, it hasn't been delayed for that long... Unbelievable! If there were negative ratings, I would give negative 5 stars.

Long wait to be served (Enterprise. Alamo and Europcar all shared same deck. They used a deli-style number ticket to manage the long queue. Service person mixed up my booking with someone with the same surname despite me asking him to double check - annoying and careless. Will use Hertz next time!

Easyrentcars was Easy and fast, just let down by Enterprise in Copenhagen.