Average

The Redspot staff were very proactive and enthusiastic in helping. Even though there were many people, it made me feel very comfortable.

Was really great having a rental service that had the cars parked so close to the terminal. A very short walk from the counter to the cars and we were given very clear instructions on how to find it. The car was presented perfectly and we were given all the information we needed at pick up.

downgraded our car when we arrived as the booking was not available (classic Seinfeld episode comes to mind). for the downgrade they said they would not charge me for the car seats I had already paid for, there was no reimbursement. They were not familiar with my insurance / options I paid for through the website and tried to sell me additional options I already paid for. Wasn't able to find the car rental place and needed to ask another car rental counter for directions.

The car was not quite what we had wanted...”similar”...but it was perfectly fine for what we needed it for. The cost of the child seat was significantly higher than what had been quoted due to additional location and airport charges which seemed completely unreasonable especially as it couldn’t even be installed for us.