Average car

Car was very dirty on exterior. Employees did not have time to clean it up since demand is too high. Not their fault.

The pick up was very late and the process at the counter took longer than expected. We told them we had dinner booked and were going to be late. It was explained to us that they were training someone. The trainee was very pleasant and apologetic. Could do with a more noticeable vehicle/sinage at pick up as nearly missed it.

The whole process from waiting for the shuttle bus at the airport to getting the car needed around two hours. Only one counter opened on the day of car pick-up, so there was a long queue. Otherwise, it was good.

There was an odour of cigarette smoke in the car, it had been cleaned and I think air freshener used, but you could still smell the smoke. Only minus really.

The car was nice and clean. I had to point few scratches to be included on the check out report