Smooth and nice

The service was excellent.

The car was brand new, but unfortunately the rental company gave us a brand new vehicle with a red number plate (in Thailand, red plates indicate vehicles that haven't completed the tax process, and can only be driven in specific areas and not between 6 PM to 6 AM), which led to a fine from the police. Due to communication issues, the police didn't provide me with the necessary documents for proving this, and the rental company refused to reimburse the fine. Poor experience.

When placing the order, I clearly bought insurance for two days, but at the counter, they insisted that I had only purchased one day and asked for an additional 1500 baht for an extra day of insurance, which I refused. They did not mention that smoking was not allowed in the car, but when returning the car, they fined me 3000 baht for smoking. On the day I picked up the car, there was a foreigner angrily shouting at the counter, and there was a serious dispute between them. I suggest everyone be cautious when choosing this car rental company.

予約した車よりハイグレードな車を貸していただきました。

簡単に予約ができしかも安く借りる事が出来ました。

need to improve counter staff

Good Services