Easy. Just as it says on the tin. Would consider using again.

Good service.

Scam! “Finding” cracks in windscreen when it wasn’t there for us

The service attitude and the condition of the vehicle were very satisfactory. However, we rented our car from Munich and returned it in Cologne. On the return day, we were circling the airport early in the morning and couldn't find the return location, nor anyone to ask. We almost missed our flight. I hope that in the future the car rental company can clearly indicate the return location at the airport or specify it in detail in our order. Otherwise, it could cause customers to miss their flights.

We might have been lucky, as we got a Seat station wagon with only 1,600 kilometers on it. There was no one to inspect the car with us; the counter staff just handed over the keys and told us where the car was parked. So, I took some photos of the car to have a record. Don’t expect to get the exact car brand you booked. Our group rented two cars, an Opel and a BMW, but ended up with a Seat and a Škoda. The GPS system in the car was very user-friendly, even in English, as it only required understanding simple terms like left, right, and straight. Trust it; it works much better than the free Chinese navigation system. Overall, it met our expectations.

It's not far from the airport exit, and there's hardly any queue. The car is very new, with only 9 kilometers driven. Both picking up and returning the car are very simple and convenient. There's an ESSO gas station right next to the airport.