Satisfied!

I arrived before noon, and my appointment was also scheduled for noon. When I arrived, there was no one there. Only one other customer arrived after me, yet I was still scheduled to pick up the car at 1 PM. I don't understand why I had to wait so long. Were there no cars available? This was a breach of agreement.

受付の人がいなくて電話をかけなくてはなりませんでした。

The car conditions not so good. I wondering the car age >10 years. Small car easy to park but too bad no reverse sensor. No Bluetooth connection, it's hard while driving car using GPS.

kind and professional. I appreciate them speaking english fluently.

Like: The most cheapest price I have been booked. Car are in very well condition.
Dislike: The airport way has been changed but my Google map never update. Make me lost more than hour to find how to go in to airport and traffic jam.