Efficient and true to what was advertised. Staff very friendly especially David the driver.

Really great experience – they offer airport pick-up and drop-off, and both collecting and returning the car were super easy.

I needed a rear-facing car seat for my infant daughter. I almost ended up with a front-facing seat.

The drivers side headlamp failed during the hire. Only solution Apex could offer was for me to arrange and pay for a replacement then be reimbursed. Not satisfactory. So had to avoid driving in the dark for 4 days until return.

drove in a vehicle have booked for. a bit wait for both pick up (Wellington airport) & drop off (Auckland airport), not that smooth. counter staff at pick up didn't introduce his products, had to offered myself. they should get more stuff on both ends to reduce the queues faster.

Only problem was this car had very little power especially up hills. This was the 2nd demio we hired during our trip, the other one performed much better.