Friendly interface and wide variety

The office didn't have any car ready and had to wait for almost 60 minutes to find me one. I requested Honda however, they got me a Nissan. Staff are friendly but have to turn clients much faster.

Very good competitive prices, and easy to reserve. However, any specific / local rules, like putting a car reserve/ guarantee of $2000 on the credit card, should be mentioned this way we don't get nasty surprises of blocking $2000 blocked and can't be used for over 20 days. Even though my trip was only for 2 days.

They gave us a "similar" model. We ended up driving a ford eco sport wich was not spacious at all. Mitsubishi would have been more spacious.

Good.

The Gentleman who helped me at the front desk when signing the contract ( Jim ) was a fantastic guy. Very professional indeed.

The vehicle was in a good condition. Pick-up and drop-off were fast enough.

Check the car throughly and take loads of photos, they will go over the car with a fine tooth comb at the end. Also photo the windscreen - they found a pin sized mark on the windscreen (1mm max, too small to show up on a wide angle photo) and were going to get me to pay for a new windscreen, when luckily they managed to clean it off (ie it was only dirt in the end). Not a very fun experience - stressful - I have never before had a pin sized mark questioned, let alone one on the windscreen - they told me the windscreen was worth more than the car.