Very good experience at a well priced

Even we have the full insurance coverage bought along with the booking, we have to pay the claim for the damage on the front wind shield glass. It was damage was caused by an unknown foreign object hitting on the top right corner of the front glass wind shield. The vehicle was a bit "old", with a lot of minor scratches all over the car body when we did the pick-up inspection.

Each to use web access. The reply for the inquiry on how to proceed with the car insurance claim was prompt.

Counter staff could speak some english which was useful

The photo of the car to be rented was a different model but all is fine

Before I pick up the car, I expected will pick up an alphard an old model with average condition. However, the store provides me more than that I can expected. The car is clean (I can see that they wash the cars at the pick up site.) and new (ODO only 19xxx km) Besides, the staff are friendly. They confirm the details that makes me know what is needed to attention. They know I have purchased full insurance from Easyrentcar and explain what to do if accidents happen.

EasyRentCars did a good job to partner with this rental car company,

I think yesterday afternoon i forgot my jacket (olive green color) in shutterbus company from you i ren a car office to the airport but i don't know how to contact you-i agency if you saw this comment please contact to me at billboardo@hotmail.com, Best Regard, Pantaree S.

Spend quite a while to find the counter at the airport. There should be proper signage to show the direction. We get to find out from staff of Times car rental that we need to walk 10min to the Domestic airport where the counter 10 is located, and where we will be drove to the car company over a 15min free shuttle.

Would be helpful to share information on car park with good fee on short parking and overnight parkings