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Good experience
Dislike: Actually, I do have one comment. One cannot change the location when booking online. This seems to me elementary. I mistakenly booked the car at the airport and then found I couldn't change it. I had to cancel the whole reservation and start again. A bit backwards, don't you think? However, EastRent was very quick to answer my emails.
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View more >Dislike: Waiting for the shuttle bus when we arrived at the airport. Waited almost an hour, as the first one was full and then waiting in line to rent our car.