They mentioned airport pickup, but it actually meant the service counter is inside the airport, while the actual car pickup requires a long walk, which is tiring and inconvenient. The Renault we got was a basic model without a backup radar or rear seat handles, making it less convenient to use. However, the overall service was still good.

The instructions were clear and accurate.

The local car rental company in Greece provides decent service, but the cars are too old.

The vehicle we got had plenty of room for all six of us but was quite beat up. Everything else (customer service etc) was fine. Insurance up sell was a bit intense.

The car was brand new. Everything was perfect.