Hassle free booking, new vehicle in excellent condition

Very satisfied

Overall service was good, but the condition of the car was poor. Surprisingly, there was no spare tire, which is quite unexpected. I wonder if minor issues could lead to bigger risks.

When I arrived at the Chic Car counter, they refused to give me the vehicle because the English name on my rental order (in Pinyin) did not match the English name on my ID. After negotiations between the Zuzuche staff and them, and providing an email proof that I am the same person, they finally gave me the car. The Zuzuche staff were very reliable and efficient. I will definitely use their service again next time.

The staff was quite friendly and efficient. The return process took just one minute. There was an error in my booking time, but the company allowed me to pick up the car approximately six hours earlier and return it an hour later. Great service.

Good and fast service! Vehicle well maintained!

Easy booking process, since I am a returning customer.