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Your Co. Created a NIGHTMARE for me !!!!!!

Reviewed: Tue, Jul 3, 2018
About Dollar: 10.0 /10
Like: Nothing
Dislike: I get to the counter and am told they can't release the car because it was booked as an international reservation and I needed an international drivers license. I chatted online with your company while I was there and was told that my reservation couldn't be switched to a domestic reservation and to just rent a car from Dollar anyway and that would be reimbursed for the difference. To get the same deal would have cost me over $ 425 and I don't believe for a second that I would have been reimbursed. I had to go online and find another deal and had to wait another 1 hour and 15 minutes to book my car. I was at the car rental for 3 hours. This was completely UNACCEPTABLE !!!
Economy | Chevrolet Spark or similar

Relevant Reviews on Dollar in United States

Beatrice Daisy

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Reviewed: Thu, Mar 20, 2025
About Dollar: 10.0 /10
Satisfied
About QEEQ: 10.0 /10

Elizabeth Longfellow

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Reviewed: Tue, Oct 15, 2024
About Dollar: 10.0 /10
Simple and convenient.
About QEEQ: 10.0 /10

Chester Yonng

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Reviewed: Thu, Nov 7, 2024
About Dollar: 10.0 /10
The overall service was good and fairly clear. The only downside is that adding an extra driver requires additional payment, which is something companies like LingsCar don’t charge for.
About QEEQ: 8.0 /10

Alma Hubbard

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Reviewed: Mon, Feb 17, 2014
About Dollar: 8.0 /10
Friendly attitude, car condition acceptable.
About QEEQ: 8.0 /10

S.Evans

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Medium SUV | Jeep Grand Cherokee or similar
Reviewed: Mon, Aug 12, 2019
“Unclear Charges”
About Dollar: 8.3 /10
- lots of charges added at the time of pickup. Was probably in the small print at the time of booking, but should be more clear. - car group advertised was a Jeep Cherokee - ended up with something (although in the size category) couldn't be included in the same category if car prestige was part of the criteria
About QEEQ: 8.0 /10
- additional charges should be more clear during the booking process. I would much prefer to know all of the potential additional charges upfront at the time of booking

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