Le véhicule était neuf. Donc point positif. négatif..nous avons subi un micro coup de portière..300€
Portugal
Reviewed: Wed, Aug 14, 2019
About OK Mobility:5.0/10
Personnel très peu aimable. Aucun compréhension!!!
Micro coup de portière d'un autre véhicule...300€...et j'ai fait un nettoyage complet du véhicule avant de le rentre!
Je vous déconseille de continuer à travailler avec eux...
Są trochę dalej od lotniska, ale to nie stanowi problemu dla kogoś kto ma google Maps. Nie korzystałem z ich transferu. Jechałem pociągiem do Faro. Samochód w bardzo dobrym stanie.
No obvious sign posting at the airport as to where to find the car rental. After wandering around for 40 minutes we bumped into another couple who were looking for the car rental also and eventually we found a driver who would bring us by minibus to the car rental centre a ten minute drive from the airport. The staff were very rude and unhelpful. We had already purchased additional insurance but they insisted we pay another 85 euro for insurance as my card would not accept a 1,100 euro hold. they would not let me use another card. They charged 108 euros for petrol and then also tried to charge 9 euro for an electronic toll rental. When asked what this was about she said it was Incase we wanted to use tolled roads. We explained we would be staying locally and then the lady said it was very unlikely we would need it. After one drive the toll bleeped giving us a 40 euro fine. Awful experience with many hidden extras. Never again.
Location super hard to find, and obligation to take their fucking insurance because my card was only “debit” card, while in France I never had ANY problem!
Never again with this compagny !!!
The biggest disappointment is not necessarily with OK Car Rentals, it's with the signing in the airport. WE could find the K+F (Kiss and Fly) zone as it's not signposted. We ended up at Parking zone 4 who directed us back to the main building and the covered area which we now understand is the K+F area. You need a better way to describe where the driver will be picking clients up from. Other than that everything was superb.
About QEEQ:10.0/10
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Le véhicule était neuf. Donc point positif. négatif..nous avons subi un micro coup de portière..300€
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