Great experience but high XS

Great, smooth communication

Great car, friendly staff. only down side is that the tyre went flat as it had a slow leaking nail in there, there was no way of knowing if the nail was in there before we picked the car up or after... effectively doubled the cost of the rental

The only thing I like is the car. We got the car as expected. The Chinese staffs, though they are not rude, got attitude. The YESAWAY counter is not inside the airport, you need a pick-up and drop-off service from them.

Car rental was great but car probably needed a slightly better clean. Had dirt on the outside

The staff were lovely and even offered us an umbrella to keep in the car as rain was forecast. The Mercedes car we booked was involved in an accident a couple of days before we arrived but we were notified in advance and adequate replacement was provided with fuel included. It was refreshing not to deal with the big corporate rental companies.