had To change original car due to damage , had to pay for fuel up front on a full to full contract!

We looked for Rhodium and Easyrentcars but couldn't see them. We had to ask at another desk who pointed us to 'Gold'. Not sure which company we used, or which was responsible for what. The booking form promised a VW Transporter (ie an empty van) but the rental desk said could either have a choice of minibuses. As the seats folded down, this was ok. Because of the size of the vehicle, the man said it would be ok to return to Level 0, so as not to bother driving round the sharp bends to Level -2. However, the lady at the returns office said no, they needed it returned to level -2. Apart from that, all was good.

The car was as expected. Counter staff polite and helpful.

Booking service was straightforward. Very good value for money.

Very easy. Query on car had long search to find rhodium booth. 2floors away. No one helpful about !! Would have been ideal If a notice in car detailing where booth was!! Wasted a lot Of time.

No queue surprised to find it was the same as goldcar who I planned to avoid

Dislike: Don't like the £1100 deposit being debited from my card immediately and having to wait for the credit.