Car is great as expected. Good condition. The staffs are all Chinese with bad attitude.

They give clear instructions proactively and response timely. Only thing is the finance part made me a bit concern that they didn't receive the funding from Qeeq in time and double charged me on additional driver fee and requested me to get refund back from Qeeq. This might be internal process between Yesaway and Qeeq to be improved. Too troublesome for me to work on the refund between the 2 companies.

The car was very new, the hybrid was fuel-efficient, it had a rearview camera, a steering wheel lock, and the staff answered all questions.

Excellent experience, especially the customer service. They were very responsible, even delivering a forgotten cup to the hotel personally. Absolutely five-star service.

Great car, friendly staff. only down side is that the tyre went flat as it had a slow leaking nail in there, there was no way of knowing if the nail was in there before we picked the car up or after... effectively doubled the cost of the rental