Great service and great car - no issues at all. At drop off location, they even used their shuttle bus to drop me somewhere other than the airport (not a big detour though) - nice touch.

Excellent service from start to finish very good service

Called ACE previous to the pick up and asked about adding an extra driver (wife) for the duration of the hire period, was told that this was free. Upon collection, was informed that the above was not the case and that a $2 per day fee was to be charged, not a major, however just need consistency between counter and calling staff information.

Staff was very helpful in describing all the info I need to know and also gave some tips on road conditions and roads to avoid

Smooth booking process and good competitive prices and discounts

The staff at pickup weren't very helpful and kept us waiting a long time for a car that looked like it had been through the wars. The passenger seat was extremely uncomfortable and the car was not new. It also smelt like the previous occupant smoked. The drop off location was not easy to find. Would not use this company again.