The service was excellent, and the staff's English was great, making communication easy.

The pick up process was very smooth and more so was the drop. I was worried as I had arrived a bit late to the airport and I had informed the staff to keep the formalities to minimum and they were more than helpful in understanding the situation. Kudos to the cooperative team

I had activated the price drop feature and it works brilliantly as I got the cheapest deal due to the feature

New car and reasonable price.

Reasonable price and easy to book

I’m not sure if the experience is somehow related to my flight was delayed for more than 3 hours, I have no directions from the staff for the suggested gas station before I return the car. And there is no suggested route to drive to the drop off which is different from the experience that I rent can in Japan. I could not drive to the drop off location. Luckily, I drove to the same floor but on the other lane, the staff allow me to leave it to them. Thanks for the staff. Would suggest to provide the diving route of the drop off location on a paper with suggested gas station.