The car we picked up was completely different from the one we originally booked. We had booked a Toyota, but the rental company explained that this car model is only available on the islands, not in Athens. They gave us a car of the same type but insisted we buy full insurance. We actually got a Renault, and this car consumes more fuel. Additionally, the tank was not full when we picked it up.

The price is high so there weren't many people renting, no queues.

There was an error in the rental system's location selection. I chose the Glyfada area, but the system assigned the order to Athens Old Town. Later, the correct pickup location in Glyfada was fixed through customer service and email.

It is a reputable company, and the car pickup was smooth. They gave me a nearly new car with only 6000 kilometers on it. Although there were some issues during the car return, I am generally satisfied.

We waited over one hr for our vehicle. They didn’t have a vehicle we hired and fortunately someone dropped off a station wagon early so we were given the vehicle. Hertz also advised us not to fill up the fuel tank due to the waiting period. Thank you Hertz