We initially agreed to pick up the car at Langkawi Airport, but after taking a ferry to Langkawi, the rental company helped me coordinate the time and arranged for me to pick up the car at Kuah Town. The service was excellent.

The late Mr Lim was a very great and kind chap. Our plane was delayed by two hours, and he still happily served us without any fuss at all. I am so shocked to hear from his colleagues when I returned the car that he has passed away a day or two after I collected the car from him. My condolences to his family.

Did not use the price drop since the membership to Diamond ____ has a subscription fee. It is unlikely for customers like us tourists to need to go to Malaysia so frequently for one year.

i booked for a Honda city or equivalent but they gave me a Nissan almera which i can find for cheaper price, end up paying more for a cheaper car very disappointed with the service :(

The services are excellent. Staff was meeting me at arrival after the luggage checked by custom. Simple but with details for car hand over to me. Drop off time was accomodated to my time. Very polite staff.

Like: attitude, considerate.
Dislike: nil