This was the worst company. The attendant with an Indian accent told me the car I selected was not available and offered to switch it with a Japanese car, but ended up giving me a Kia, which left me speechless. After various troubles, either missing EZpass or no reverse sensors, I finally chose a fuel-consuming Ford.
They had the car I requested but did not provide it until I repeatedly asked. The rental amount did not match the confirmed amount on QEEQ, and they couldn't explain the extra charges. Due to time constraints, we accepted it first. This needs to be handled by QEEQ.
Need more information on insurance in the total price included/excluded with the rental and not over at counter when picking up which can cause a queue and time wasting.
First we got a smaller car than ordered. After complaint we got eve bigger. The charging spot didn't work on rhis car, but they gave us new one. Third time was The Charm :)
About QEEQ:10.0/10
Fast and easy. Great experience!
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