They mentioned airport pickup, but it actually meant the service counter is inside the airport, while the actual car pickup requires a long walk, which is tiring and inconvenient. The Renault we got was a basic model without a backup radar or rear seat handles, making it less convenient to use. However, the overall service was still good.

Satisfied

Great, very satisfied

Overall service was pretty good, but the contract did not state that the fuel level at return must match the level at pickup. When we got the car, it only had two bars of fuel, not a full tank. This made it hard to gauge how much fuel to add when returning the car. We ended up having to pay an extra 15 Euros because the tank was slightly underfilled. Other companies operate on a full-to-full policy. I can't help but feel there's a bit of trickery involved.