AVIS San Diego International Airport Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Elsie Agnes

United States

Reviewed: Wed, Mar 5, 2025

About AVIS: 4.0 /10

When I returned the car, I was charged for several optional insurance services without my knowledge, and the amount was deducted a few days after the return. I had already returned the car, so why would I need additional insurance? I called to complain and was told it was a system error. They promised to refund the $223 USD charge, but I still haven't received the payment.

AVIS

San Diego Airport(SAN)

San Diego

United States

1 days rental

Relevant Reviews on AVIS San Diego International Airport

Freda Mackintosh

United States

1 days rental

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Reviewed: Mon, Nov 18, 2024

About AVIS: 10.0 /10

The service was quite good, although the wait time to pick up the car was a bit long.

About QEEQ: 10.0 /10

Spring Willard

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Reviewed: Thu, Aug 15, 2024

About AVIS: 10.0 /10

Very satisfied.

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Rock Mac-

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AVIS

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Reviewed: Sat, Jun 29, 2024

About AVIS: 10.0 /10

Renting a car is quite easy. Just prepare the necessary documents and it takes about 10-15 minutes to complete. When signing the contract, check if there are any extra fees and inform the staff to cancel unnecessary items.

About QEEQ: 10.0 /10

Harry Dorothy

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AVIS

San Diego Airport(SAN)

San Diego

United States

Reviewed: Thu, Nov 29, 2018

About AVIS: 6.0 /10

The waiting time was acceptable, but the staff kept trying to upsell other models. Even after I clearly stated I didn't want to incur additional costs, they ended up giving me a Subaru (there were multiple Chevrolets in the lot). The staff couldn't explain why they gave me a Subaru when Chevrolets were available.