ASAP doesn't have a counter, but the car was in excellent condition, only over 20,000 kilometers, super fuel-efficient. The staff were very nice. However, I would suggest having a basic level of English if you're renting a car. This time, I traveled to Krabi and Phuket, and having a car was incredibly convenient.

No extra upselling during pickup, and the return process was very smooth. Thumbs up!

Not many customers, no need to queue.

We get the car we wanted. It does not take Long to get the car but we have to drive to the carpark to check the. Condition of the car.

Booking platform is okay. We did not get the price drop experience. Maybe it’s possible next time.

Like: Awesome service provided by the team in Phuket. I was a bit worried on the booking as I went through the reviews where booking was not available upon picking up the vehicle, they do hard selling on the packages, the car was not great and etc . But it didn't happen to me and it was smooth all the way. The service team was very polite, the car was new & clean, less than 2000 km mileage, it was a Toyota Vios. So, it was spacious for all 4 of us in the car with our luggage. Requested for a 2nd driver and we were not charged on it. So, that's good too. As long as you bring the required documentation with you i.e booking voucher, passport, driving license and your credit card, you are good to go :) So, I would say, good job to both easyrentcars.com and ASAP car rental Phuket.