The service was good, but the car was in very poor condition. It had nearly 200,000 kilometers on it, and even with the audio system turned off, there was still a loud noise caused by an irregular sound.
I forgot to bring my credit card when I went to the airport to pick up the car. I explained the situation in detail and contacted customer service, asking if I could use Alipay or pay cash at the store, but I was refused. The response was that I couldn't pick up the car and wouldn't get a refund. In the end, I couldn't rent the car and had to take a taxi to the city to rent another car. The company said it was my responsibility and decided not to refund me. Can't the company that collaborates with Alipay accept Alipay as a guarantee? Can't I use cash as a deposit and get it back a month after returning the car? Sigh. A few days' rental fee went down the drain and there was no way to complain. I can only learn from this experience.
First of all, there is no Shouqizuche counter at Bangkok Suvarnabhumi Airport. After searching for a long time and asking many staff members, I found out that Shouqizuche likely outsources to Eurocar. Therefore, the car was picked up at Eurocar, and all contract details and staff were from Eurocar and had nothing to do with Shouqizuche. I have no objection to this, but please specify it in the future because it's impossible to find the Shouqizuche counter!
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