The return location is hard to find.

Very satisfied

When placing the order, I clearly bought insurance for two days, but at the counter, they insisted that I had only purchased one day and asked for an additional 1500 baht for an extra day of insurance, which I refused. They did not mention that smoking was not allowed in the car, but when returning the car, they fined me 3000 baht for smoking. On the day I picked up the car, there was a foreigner angrily shouting at the counter, and there was a serious dispute between them. I suggest everyone be cautious when choosing this car rental company.

Counter staff is helpful and polite.

No problem

Rude staff on Pick up, car still full of last customers rubbish. Tires bald, dangerous and down about 5-7psi each ( note that customer is responsible for tires shpuld there be an issue ). Car ODO showed around 45,000km but sounds and drives like it has 245,000km on it.

Excellent, cheaper than any other platform by a long shot - I will only use EasyRentCar App from now on. I dont think the Rental companies like the heavily discounted prices sometimes close to 50% less ( with first time use promo codes added ) keep us the lower honest pricing !