When I arrived at the Chic Car counter, they refused to give me the vehicle because the English name on my rental order (in Pinyin) did not match the English name on my ID. After negotiations between the Zuzuche staff and them, and providing an email proof that I am the same person, they finally gave me the car. The Zuzuche staff were very reliable and efficient. I will definitely use their service again next time.

スタッフが気楽で良かったです！！ チップを上げました！！

2WDか4WDの表記をお願いしたいです！！

Staff good English, clear instructions... car provided is same as reservation..

upgraded the car from city to teana. but the car high miles around 180000km. Staff is helpful.

The staff kept asking for a tip and asked me if I liked marajana. I think that tell you all you need to know. Awful and I’m still waiting for my deposit back.

A good experience. Thank you.