Overall, it was okay. The staff was slow with their procedures, taking almost half an hour to complete the paperwork. The reserved car model was not provided, and instead, they gave a BMW 3 Series Touring.
We were a bit late and asked if we'd be charged for an extra day. They didn't answer but silently charged us 42 euros. If they charge for an extra day, I wouldn't have returned the car that day.
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