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Live chat Email us Service Code: 9121883171
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Never got my car

Reviewed: Wed, Jul 10, 2019
About ZOOM: 4.0 /10
I called Zoom but was told that the rental was marked as a "no show". I explained that I arrived after the place was already closed so I called the next morning. They said there was nothing they could do and there were no other cars available. Since I rented from Easy, they told me to contact them for details.
Compact | Mazda 2 2 Doors or similar

Relevant Reviews on ZOOM Toronto - Airport

D.Singh

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Medium SUV | Hyundai Santa Fe or similar
Reviewed: Tue, Nov 24, 2020
“Great”
About ZOOM: 10.0 /10
Great car
About QEEQ: 8.0 /10

P.Tavakolian

View more >
Intermediate | Toyota Corolla or similar
Reviewed: Tue, Jun 11, 2019
“Nice!”
About ZOOM: 8.7 /10
Everything was good

K.Sing

View more >
Intermediate | Dodge Attitude or similar
Reviewed: Wed, Jun 5, 2019
“Nice car! Excellent value for money.”
About ZOOM: 9.7 /10
I'm not entirely happy about the $500 on my credit card. There was a hold put on the card for $5000, so why the additional charge of $500 that will be 'reversed' in the next few weeks. A few weeks?? No doubt that $500 went into an investment account somewhere to make Zoom some extra money, which again - doesn't make me happy. I'm not a bank.
About QEEQ: 10.0 /10

View more >
Intermediate | Dodge Attitude or similar
Reviewed: Thu, May 23, 2019
“Avoid zoom when added all hidden fees it's not worth the hassle, time and money. Never again.”
About ZOOM: 7.0 /10
Hidden daily insurance fee of 8.99 despite having a separate car insurance from my credit card. Zoom is located over 10km from the airport - location misleading and very inconvenient. After our drop off we were refused a shuttle back to the airport as it was too late, we needed to pay additional 20$ for transport back to yyz. Overall with all the additional cost and inconvenience I will never use zoom again and will spread the word amongst my friends and family
About QEEQ: 8.0 /10

JB

View more >
Compact SUV | Honda CR-V or similar
Reviewed: Tue, Apr 23, 2019
“Really poor service. Took way too long at both ends. Unprofessional.”
About ZOOM: 5.0 /10
The company promised to pick us up in 15 minutes, but it took more like 25. Then they're about 15 minutes from the airport. The car was not particularly clean. At drop-off, we waited about half an hour before anybody could talk with us. Meanwhile, I noticed they were renting cars to the next customers without even cleaning them!
About QEEQ: 10.0 /10
EasyRentCars platform worked great.

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