The process was pretty fast, but it's a bit hard to find. You need to go to the local terminal, not the international one.

This car rental company is a scam. Everyone, do not rent cars from this company. When picking up the car, we told their staff that we would like to extend the rental by one more day. They said we could simply pay the same daily rate when returning the car. However, when we returned the car, they demanded 80% more for the extra day. When we asked to speak with the staff we had dealt with earlier, they claimed not to know who that was. We later found out that the section for staff signatures on the rental document was blank. They threatened to withhold our 5000B deposit if we didn't pay the higher fee. This is clearly unfair. Do not book cars here.

Very good service The pickup location is a little bit hard to find The counter is located in the domestic airport not the International Airport

It takes quite sometimes to get it settle at the counter. The staff assisted was initially not so friendly, after sometimes she's ok.

Booking platform was ok. It shows chic car rent is the cheapest.

Excellent Customer Service.

The fact that it has an instructions section to find the rental company at the airport location was excellent!