The vehicle was very new with just over 10,000 kilometers on the odometer. It was fuel-efficient, and the CarPlay connection made navigation very convenient. Additionally, the lane-keeping assist feature was excellent. If you're used to driving left-hand drive cars, switching to right-hand drive might feel a bit off, but the system immediately alerts you if the vehicle veers out of the lane, which is particularly helpful.

The wait time was incredibly long. They didn't send an electronic contract. The windshield was broken, and they still haven't contacted me about the insurance.

I’m not sure if you would consider a Suzuki swift similar to a Kia Rio however as it was just my son and I it didn’t matter as much that it was a smaller car on this occasion. However the car was new and although too small for a family worked well enough for us.

I found it slightly frustrating when I had a question about the car rental and couldn’t call easy rent cars but instead had to write an email and wait for a response. The response came fairly quickly but there was no way for me to know when it would come and had it been a time critical issue, then that may have been a major problem.

Overall good. We have been charged for extra 4l of gas at the end (though we refilled to full 3kms from the airport). Time at the counter was longer than necessary (comparing to other renters, which seem more efficient).

GPS did not work properly - counter staff arranged a no quibble refund.